Official 3CX Partner

3CX — Unified Communications for Business

3CX is a feature-rich unified communications system offering voice, video, live chat, and messaging in one platform — for remote, hybrid, and office-based teams. Matano IT Solutions designs, deploys, hosts, and supports 3CX for businesses of every size.

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Why Businesses Choose 3CX

One platform for every channel — trusted by 350,000+ businesses worldwide. Delivered by 3CX, supported by Matano IT Solutions.

Complete telephony: web client and mobile apps keep staff connected from any location
Video conferencing built in — no extra software or licenses needed
Live chat on your website, integrated with Facebook and WhatsApp
SMS support so customers can text your business
Reporting & analytics: call logs, dashboards, and usage reports
AI features: call routing, voicemail transcription, call summaries, sentiment analysis
Integrations with Microsoft Teams, Microsoft 365, and major CRMs
Cost control: pay per simultaneous call — not per user, per month
Flexible setup: keep your numbers, use any SIP phones, choose your provider
Security built in: encrypted traffic, SIP attack protection, automatic SSL
Deploy anywhere: hosted, on-premise, or in your own cloud
Proven: a global leader in business communications since 2005

What We Deliver With 3CX

Real-world deployments, engineered and supported by people who have run 3CX at call-center scale.

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Business Phone Systems

Full PBX replacement with auto-attendants, ring groups, voicemail-to-email, and mobile apps — your office number, everywhere.

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Call Center & Contact Center

Queues, skill-based routing, IVR, callbacks, wallboards, call recording, and manager tools like Listen In and Barge In — fully integrated, no add-on licensing.

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3CX AI Features

AI receptionists, call transcription and summaries, sentiment analysis, and AI-powered analytics dashboards that show how your customers really feel.

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Hosted or On-Premise

3CX-hosted in the cloud, self-hosted, or on-premise — we design the right deployment and can migrate you between them as you grow.

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Omnichannel Messaging

Website live chat, WhatsApp, Facebook Messenger, and business SMS — answered by your team from one interface, with full history.

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Integrations

Microsoft 365 and Teams, Salesforce, HubSpot, Zoho, Dynamics and more — caller ID lookup, click-to-call, and automatic call logging in your CRM.

Why 3CX With Matano IT Solutions

Anyone can sell you a license. We've actually built the hard stuff.

Call-center scale experience

Our engineers have designed and operated heavily customized 3CX deployments — full call centers with custom AI agents, advanced routing, and local-presence dialing.

End-to-end service

Number porting, SIP trunk selection, deployment, training, and ongoing support — one partner, accountable for the whole system.

Small-business friendly

Multi-tenant hosting options make enterprise-grade phones affordable for offices, restaurants, salons, and growing teams.

Honest pricing

3CX licensing is based on simultaneous calls, not per-user fees. We'll size it correctly so you don't pay for capacity you don't use.